Terms of service
Terms of Service
Effective Date: 3/10/2026
Welcome to JenniB Cosmetics. These Terms of Service (“Terms”) govern your use of our website, products, services, and purchases made through our website. By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use this website or purchase our products.
1. Company Information
This website is operated by JenniB Cosmetics. Throughout the site, the terms “we,” “us,” and “our” refer to JenniB Cosmetics.
2. Eligibility to Use Our Website
By using this website, you represent that you are at least the age of majority in your state or province of residence, or that you are using this website with the involvement and consent of a parent or legal guardian.
3. Products and Services
We offer skincare, cosmetics, beauty products, and related services. Certain products, including foundation shade recommendations, may involve customized guidance based on information and photographs submitted by the client.
We reserve the right to modify, discontinue, or limit the availability of any product or service at any time without notice.
4. Color Matching and Client Submissions
Our foundation color matching and shade recommendations are based on the photographs and information submitted by the client.
To provide the most accurate match possible, clients must submit three clear photographs that meet our quality standards. Photos should accurately reflect the client’s natural skin tone and must not be heavily filtered, overly edited, poorly lit, or otherwise misleading.
If submitted photographs do not meet our standards, we may request new photographs or decline to make a color recommendation until acceptable images are provided.
JenniB Cosmetics is not responsible for inaccurate color matching where the photographs or information submitted by the client are incomplete, inaccurate, altered, misleading, or do not meet required standards.
5. Orders
All orders are subject to acceptance and availability. We reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, unauthorized activity, resale activity, abuse of our policies, or errors in pricing or product information.
If we cancel an order after payment has been processed, we will issue the appropriate refund.
6. Pricing and Payment
All prices are listed in U.S. dollars unless otherwise stated. Prices, product descriptions, and availability are subject to change without notice.
By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that all billing information provided is accurate and complete.
7. Shipping and Delivery
Shipping timelines are estimates only and are not guaranteed unless explicitly stated otherwise. We are not responsible for delays caused by carriers, weather, customs, incorrect shipping information, or circumstances beyond our control.
Risk of loss and title for products pass to the customer upon delivery to the shipping address provided at checkout.
8. Returns, Refunds, and Color Match Guarantee
Purchases are subject to our posted Return and Refund Policy, including our 30-Day Money-Back Color Match Guarantee.
All return or refund requests must be reviewed and approved before any refund is issued. We reserve the right to request supporting information, including order details and photographs showing the product as applied.
We will honor eligible return, replacement, or refund requests where we determine that a foundation is a genuine mismatch and the client complied with our photo submission requirements and other applicable policy terms.
Please review our Return and Refund Policy for full details.
9. Product Use Disclaimer
Our products are for personal use only and are not for resale unless expressly authorized by us in writing.
Clients are responsible for reviewing product ingredients and directions before use. We recommend patch testing when appropriate. Discontinue use if irritation occurs and consult a qualified medical professional if needed.
Our products and content are not intended to diagnose, treat, cure, or prevent any disease, and information on this website is not medical advice.
10. Accuracy of Information
We strive to provide accurate product descriptions, educational materials, and guidance. However, we do not warrant that product descriptions, colors, images, text, pricing, or other content on the site are complete, current, or error-free.
Because screen settings, lighting, photography, and individual skin conditions vary, actual product appearance and results may differ from what appears online.
11. Intellectual Property
All content on this website, including text, graphics, logos, branding, product names, images, videos, design elements, and educational materials, is owned by or licensed to JenniB Cosmetics and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, publish, sell, or exploit any website content without our prior written consent.
12. User Conduct
You agree not to use this website:
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for any unlawful purpose,
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to violate any law or regulation,
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to submit false, misleading, or fraudulent information,
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to interfere with the security or operation of the website,
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to attempt unauthorized access to any system or account,
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to copy or exploit site content without permission.
We reserve the right to terminate or restrict access for violations of these Terms.
13. User Content and Submitted Materials
If you submit photographs, reviews, testimonials, comments, messages, or other materials to us, you represent that you have the right to submit them and that they do not violate any third-party rights.
By submitting photographs or other materials for color matching, customer service, or order support, you grant us a limited right to use those materials for the purpose of evaluating your request, fulfilling your order, and providing customer service.
If you submit a review, testimonial, or other promotional content, you grant us a non-exclusive, royalty-free right to use, reproduce, and display that content in connection with our business, unless otherwise agreed in writing.
14. Promotions and Offers
Any promotion, discount, gift-with-purchase, consultation offer, or special campaign may be modified or discontinued at any time unless prohibited by law.
Promotions may not be combined unless expressly stated, and may be subject to additional terms disclosed at the time of the offer. Material terms of online offers should be presented clearly and conspicuously.
15. Subscription or Auto-Renewal Terms
If we offer any subscription, autoship, continuity program, or recurring billing service, the specific terms of that offer will be presented at the time of enrollment.
By enrolling in a recurring program, you authorize us to charge your payment method according to the disclosed recurring terms until canceled. If recurring offers are used, the material terms and cancellation method must be clearly disclosed, and cancellation should be straightforward.
16. Disclaimer of Warranties
To the fullest extent permitted by law, this website, our products, and our services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.
We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
We do not guarantee that use of the website will be uninterrupted, secure, or error-free, or that products will be suitable for every individual.
17. Limitation of Liability
To the fullest extent permitted by law, JenniB Cosmetics and its owners, officers, employees, affiliates, agents, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website, products, or services.
Our total liability for any claim relating to any product or order shall not exceed the amount paid for the product giving rise to the claim.
Some states do not allow certain limitations of liability, so some of the above limitations may not apply to you.
18. Indemnification
You agree to indemnify, defend, and hold harmless JenniB Cosmetics and its affiliates, officers, employees, agents, and service providers from and against any claims, liabilities, damages, losses, and expenses arising out of your breach of these Terms, your misuse of the website, or your violation of any law or third-party rights.
19. Privacy
Your submission of personal information through the website is governed by our Privacy Policy. By using our website, you acknowledge that you have reviewed our Privacy Policy.
20. Third-Party Services
Our website may contain links to third-party websites, services, or tools. We are not responsible for the content, policies, practices, or performance of any third-party sites or providers.
21. Governing Law
These Terms and any disputes arising out of or relating to your use of the website or purchase of products shall be governed by the laws of the State of [Insert State], without regard to conflict of law principles.
22. Dispute Resolution
Any dispute arising out of or relating to these Terms, the website, or any purchase from JenniB Cosmetics shall first be addressed through good-faith efforts to resolve the matter informally.
If a dispute cannot be resolved informally, it shall be resolved in the state or federal courts located in [Insert County, State], and you consent to the jurisdiction and venue of those courts.
23. Changes to These Terms
We reserve the right to update or modify these Terms at any time by posting the revised version on this website. The updated Terms become effective upon posting unless otherwise stated.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.
24. Contact Information
Questions about these Terms should be directed to:
Jenni B Cosmetics